President & CEO

Jimmy Crawford joined DCS in April 2013. Since joining the team, Jimmy has held numerous positions throughout the company ranging from operations to accounting to sales and equipment specification.

In January of 2024, after having been promoted to the role of President & CEO the prior year, Jimmy took over ownership of the business from Jim & Cathy.

With his deep industry knowledge and exceptional leadership skills, Jimmy is well-equipped to lead the company into the future.

Chairman of the Board

Jim Crawford has been at DCS since 1976 and has been a major force in creating the long-term vision for the company. He designed and built the company’s line of liquid color dispensing equipment, an area that he still focuses on today.

In recognition of his significant contributions, Jimmy's father, Jim Crawford, who previously held the role of President, transitioned to the position of Chairman of the Board. Jim's invaluable experience and guidance will continue to support DCS' strategic direction and long-term vision.

Vice President of Operations

Cindy Nowak has been involved in virtually every facet of DCS’ operations beginning in 1978, having held a wide range of administrative and management positions within the company. Cindy helped develop, install, and maintain the processes central to DCS’ quality, lab, and administrative services. As Vice President of Operations, she oversees all facets of the manufacturing, quality control, and shipping of DCS’ pigments.

Vice President of Manufacturing

Tim has been with the company since 2005, beginning in production. After that, Tim Nowak managed the DCS laboratory and was in charge of overseeing quality control for raw materials selection and production. In June 2021, Tim was promoted to the role of Vice President of Manufacturing.

Since then, Tim has been instrumental in updating and modernizing our facility and operations.

Sales Representative - South

Kyle joined DCS as a sales representative in March 2021. Kyle takes care of the southern half of the United States and is also extremely active in the APA and PCI trade associations.

Before joining DCS, he served as a Business Development Representative at ThinkHR in Milwaukee. He holds a BS degree from the University of Wisconsin, Milwaukee.

Sales Representative - North

Justin joined DCS in February 2023, taking on the role of Sales Representative. His territory includes the upper United States and Canada – basically everywhere that gets cold!

Justin previously worked in the fitness industry where he was a Personal Trainer, Member Services Representative and Fitness Manager. Justin has a Doctorate of Physical Therapy from Carroll University in Waukesha.

Floor Supervisor

Frank Bence has worn many hats at DCS since 1992—production positions, warehouse manager, and maintenance—and is currently our floor supervisor.

Dispenser Sales & Service Support

Jim Hendrickson joined DCS in 2001 and is primarily responsible for designing, building, and servicing our line of liquid color dispensers. He is also involved in maintaining our manufacturing equipment.

Adam joined DCS in February of 2024 and is in charge of building and maintaining our liquid and granular color systems. He is also involved in the specification and installation of all of our automation projects.

Production Scheduler

Mary joined DCS in December of 2022 in the newly created role of Production Scheduler. Her responsibilities include maintaining our production schedule and, as the priorities of our customers change, updating the production queue and communicating those new needs to our Production Team. Mary comes to DCS from the food industry where she held many positions related to production planning and purchasing.

Mary holds two degrees in Business and Supply Chain Management – one from MATC and one from the University of Wisconsin, Milwaukee.

Nicole joined DCS in March of 2024 in the newly created role of Administrative Manager. Nicole is responsible for all the internal processes within our office. She handles order entry, accounts payable, receivable and assists in our call center.

Accounts Receivable

Julie Katorski has worked in accounts receivable with DCS since 2008, in addition to helping in our call center and supporting order entry.

Accounts Payable

Carol Maas has worked in accounts payable with DCS since 2017. She also helps in our call center and supports order entry.

Formerly: Vice President of Sales & Marketing

Over the course of Cathy’s 40 year career at DCS, she transformed both our company and the industry at large. Cathy has been recognized as a Fellow of PCI for her immense contributions.

We thank Cathy for her many years of dedicated service.